Privacy Policy

A legal disclaimer

Effective Date: [05/08/2024]
Last Updated: [05/08/2024]

Dr Jaisyn Clinic is committed to protecting the privacy of our clients and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our aesthetics services, including Botox and weight management treatments.

By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Identification Information

Full name
Date of birth
Address
Email address
Phone number

Medical & Health Information (Special Category Data)

Medical history relevant to treatment (e.g., allergies, previous procedures)
Current medications
Health-related goals and concerns

Treatment Records

Details of consultations
Treatment plans and progress notes
Before and after photographs (with your consent)

Technical Information

IP address
Browser type and version
Pages you visit on our website
Date and time of access

2. How We Use Your Information

We process your data for the following purposes:

To book and manage your appointments
To provide safe and personalised treatments
To comply with legal and medical record-keeping obligations
To process payments and issue invoices
To send appointment reminders and relevant updates
To improve our website and services

3. Legal Basis for Processing

We process personal data under the following lawful bases:

Consent – when you agree to receive marketing or provide photographs for promotional purposes
Contract – to deliver the treatments you have requested
Legal obligation – to maintain required treatment records
Legitimate interests – for business administration and service improvement

4. How We Protect Your Information

All records are stored securely in compliance with UK GDPR
Medical information is encrypted and only accessible by authorised personnel
Payment details are processed securely via Pabau.

5. Sharing Your Information

We do not sell your personal data. We may share it with:

Licensed medical practitioners involved in your care
Regulatory bodies, if legally required
Service providers (e.g., payment processors, booking platforms) under confidentiality agreements.

6. Your Data Protection Rights

You have the right to:

Access your personal data
Request correction of inaccurate information
Request deletion of your personal data (where legally possible)
Restrict processing of your data
Object to certain types of processing
Data portability

To exercise these rights, contact us at: jaisyn@amai-wellness.com

7. Data Retention

We retain treatment records for at least 5 years in compliance with healthcare regulations. After this period, they will be securely deleted or destroyed.

8. Cookies

Our website uses cookies to improve your experience. You can disable cookies in your browser settings, but some features may not work correctly.

9. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us.